FAQ's

 

🤔 Frequently Asked Questions — GOODBABYPAKISTAN

Pakistan’s Most Trusted Online Baby & Toy Store

Welcome to the official FAQ page of GoodBabyPakistan, your trusted destination for high-quality toys, baby products, educational toys, toddler essentials, and gift items all across Pakistan.
Here you’ll find answers to the most common questions about our store, delivery, payment methods, returns, and customer services.

For any additional help, feel free to contact our customer support team:

📱 WhatsApp: +92 331 2066796
☎️ Telephone: +92 21 32777555
📍 Address: Central Plaza Saddar, Karachi
🚚 Delivery Charges: Rs.185 Nationwide
✨ FREE Delivery on Orders Above Rs. 3999

✅ Q1: Do you offer doorstep delivery?

Yes! GoodBabyPakistan provides fast and secure doorstep delivery nationwide.
We deliver toys, baby products, and kids essentials safely to your home so you can enjoy a smooth, hassle-free shopping experience.

✅ Q2: Do you offer Cash on Delivery (COD)?

Absolutely!
We offer Cash on Delivery (COD) service across all cities in Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Multan, Faisalabad, Hyderabad, and more.

✅ Q3: Do you accept online payments?

Yes! We support multiple secure online payment methods including:

💳 Credit Cards
🏦 Bank Transfers
📲 Easypaisa
📱 JazzCash

You can choose whichever method suits you best.

✅ Q4: How long does delivery take?

Our estimated delivery time is:

🚚 3–5 working days nationwide
Deliveries to major cities may arrive sooner depending on courier availability.

✅ Q5: What if I receive a damaged or wrong product?

No worries at all!
GoodBabyPakistan offers a 7-Day Return & Exchange Policy for:

  • Damaged products

  • Defective items

  • Wrong items delivered

Simply contact our team on WhatsApp, and we will arrange a quick replacement or exchange.

✅ Q6: Can I return or exchange a product?

Yes!
We offer returns & exchanges within 7 days of delivery.
Refunds are issued after the returned product reaches us and passes verification.

✅ Q7: Do your products come with a warranty?

Yes!
We provide a 24–48 hour check warranty on all products to ensure you receive a correct and functional item.
If something is wrong, you can notify us during this period.

✅ Q8: Do you offer gift wrapping?

Yes!
We offer beautiful gift wrapping for just Rs.50, making it perfect for:

🎁 Birthdays
👶 Baby Showers
🎉 Special Celebrations
🎈 Surprise Gifts

✅ Q9: What are the delivery charges?

📦 Flat delivery rate: Rs. 185 nationwide
✨ FREE Delivery on orders above Rs. 3999

This applies to all toys, baby products, educational items, and accessories available at GoodBabyPakistan.

✅ Q10: Do you accept credit cards & bank transfers?

Yes!
We accept:

  • Bank Transfers

  • Credit Cards

  • Easypaisa

  • JazzCash

Your payments are always secure and fast.

✅ Q11: Can I cancel my order?

Yes — but only if your order has not been dispatched yet.

To cancel:
📱 WhatsApp us at +92 331 2066796
☎️ Call us at +92 21 32777555

Our team will assist you immediately.