🔄 Returns & Replacement Policy – GOODBABYPAKISTAN

At GOODBABYPAKISTAN, customer satisfaction is our top priority. We offer a 7-Day Easy Return & Exchange Policy to ensure a safe and smooth shopping experience across Pakistan.

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✅ Return Eligibility

You may request a return or exchange within 7 days of purchase/invoice date if:

📦 Product is unused, unopened, and in original packaging
🛍️ All accessories & contents are intact and resellable
🧾 You provide valid proof of purchase (invoice, email confirmation, or bank statement)

⚠️ Note:
Items purchased on sale, bundle offers, flash deals, or special promotions are NOT eligible for return or refund.

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💸 Refund Process

If you are not satisfied and wish to return an item:

1️⃣ Contact our support team to initiate a return request
2️⃣ We will share our return address
3️⃣ You must arrange courier/shipping to return the product

🚚 Return shipping charges are the customer’s responsibility

Once we receive the item in original condition, a refund will be issued for the product price only (excluding delivery charges).

🕒 Refund processing time: 5–7 working days

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⚠️ Faulty or Damaged Products

If your product arrives damaged or defective, notify us immediately.
We will offer a free replacement within 7 days.
📦 Return shipping is still handled by the customer.

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💳 Advance Payment Requirement

For orders above Rs. 10,000, a 10% advance payment is required.
This amount is refundable if your return request is approved.

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📦 Delivery Information

✅ Nationwide delivery
💰 Delivery charges: Rs. 250
✨ Free delivery on orders above Rs. 3999!

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📍 Return Address

GOODBABYPAKISTAN
Central Plaza, 3rd Floor
Karachi, Pakistan

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💬 Need Help?

📱 WhatsApp Support: +92 331 2066796
🕐 Monday – Saturday | 11:00 AM – 11:00 PM

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🧸 GOODBABYPAKISTAN – Trusted Baby & Toy Store in Pakistan

✔ Easy Returns | ✔ Fast Refunds | ✔ COD & Online Payments